The Hartville Group, Inc. who is the administrator for the ASPCA Petshealth Care Insurance says the following >>
We’ve partnered with organizations to help us provide pet insurance coverage that exceeds industry standards.
The North American Pet Health Insurance Association (NAPHIA) is committed to educating North American pet parents, the general public, and the veterinary community about the value and benefits of pet insurance. Members work together to set high standards for the pet insurance industry.
Learn more about NAPHIA.
I urge all who have complaints about the Hartville Group, Inc. and their Abominable and Disgusting handling of their Claims in Bad Faith, to notify the above organizations.
The only problem is that they are all may be in bed together, so to speak, and our complaints may fall on deaf ears, BUT if WE complain enough, WE can make a difference, and stand up for OUR Beloved Pets, and change the Wrong that has been committed by this Disgusting Pet Insurance Company…….The ASPCA and Hartville Group, Inc. are Definitely in Bed together, as determined by the bias email responses towards the Hartville Group, Inc. I received from the ASPCA, regarding my complaints and concerns. I can only hope that NAPHIA is unbiased in the handling of our complaints and concerns. Although, I am still awaiting their response to my Email I sent a couple of days ago………………………..
UPDATE: Dennis Rushovich, the CEO of The Hartville Group, Inc. is a Founding member of NAPHIA!!
Get those complaints in though, and don’t be Discouraged because of this Conflict of Interest. We can, and WE will make a difference.
The Pieces of the Puzzle are finally falling into place, regarding the Despicable and the Abominable handling of our Claims in Bad Faith, on the Part of this Outrageous Pet Insurance Company!!!!!!!!!!!! More the reason NOT to Purchase this Pet Insurance, and for ALL Existing Policy Holders of this Abominable Pet Insurance to CANCEL their Policies. But make sure to purchase another Policy from a Reputable Pet Insurance Company where you will be treated in Good Faith, unlike the Treatment WE and OUR LOVED ONES receive from the Crooks at The Hartford Group, Inc. before you Cancel your policy. WE want to have our beloved Pets covered at all times.
If your complaints fall on Deaf Ears, or if you do not get a response, File a Complaint with your Home State Insurance Department. Even though the Hartville Group, Inc. is located in Canton, Ohio, you need to file a Complaint in your Home State.
In addition, I urge ALL to file a Complaint to the BBB (Better Business Bureau) in Canton, Ohio, the Home State of the Hartville Group, Inc.
File Now, send the Email, Make that Call, so WE can make a Difference, and shed the Light on the Bad Faith handling of OUR Claims, and change the way this Pet Insurance Company does Business. They have been hiding behind the ASPCA name, and the ASPCA has been slow to react, or not react at all, because they have a Cash Cow with the Hartville Group, Inc. because they receive a 10% Kick Back on all Premiums collected.
LET’S MAKE A DIFFERENCE, SO WE DON’T GET SCREWED ANYMORE. IN ADDITION, CANCEL ALL EXISTING POLICIES, AS THAT MAY BE THE ONLY WAY TO MAKE A DIFFERENCE. HIT THEM WHERE IT HURTS, IN THEIR WALLETS!!!!!!!!!!!!!!!!!!!!!
Btw, there are many other Pet Insurance Companies that handle their Claims in Good Faith, unlike the Hartville Group, Inc. Such as Trupanion, VPI, PetsBest, etc. While these companies have their pros and cons, and I urge ALL to investigate for themselves, NONE of these other Pet Insurance Companies have as Many Complaints as the ASPCA Petshealth Care Insurance/Hartville Group, Inc. does, not by a LongShot.