Posted tagged ‘escalate’

HP CUSTOMER SERVICE IS A SHAM!!!!

February 3, 2010

I wrote about my HP Experience in another Post, BUT I want to Update the situation in another Post.

I sent an Email to The Board Of Directors of HP to ESCALATE the Problems I was having with the HP “Customer Resolution Team.”

I received an automated response that i would receive a response shortly. 4 days later I received a callback from the same Asshole that I was complaining about. This Asshole, Linda aka Lisa said that she read my email to the Board of Directors and that the decision stands. $325 to fix the problem…………WTF, I send an email to the board of directors and the same ASSHOLE CALLS ME BACK. Either the Board of Directors consists of a bunch of CLOWNS, or HP’s system to handle Customer Service issues is broken…..

I called back and spoke to a Different CLOWN, named Eric. He said Lisa will call me Back. I said, “you mean Linda?” He said “No, Lisa.”  So now Linda is Lisa. I asked this asshole eric why there are 2 names for the same person? This asshole eric said “Ummm, she may have been using her Middle name.” Wtf!!!! Not only is HP Customer resolution a Bunch of Clowns. They also go by alias’. Eric or whatever his name is said that his department had the last say, and I cannot go any higher with my complaint. HE GAVE ME A NUMBER TO CALL WHICH WOULD SEND ME BACK TO THIS ASSHOLES DEPARTMENT. THEASE ASSHOLES THINK THIS IS ALL A JOKE AND ARE THE BIGGEST ASSHOLES I HAVE EVER DEALT WITH.

HP has some SCAM going, and I recommend that NO ONE PURCHASE ANY HP DEVICE!!!!!!!!!!!!!!!!1

I will go further with this. BEWARE THAT HP CUSTOMER SERVICE IS A SHAM!!!!!!! THE CUSTOMER SERVICE CONSISTS OF A BUNCH OF RUDE, SARCASTIC ASSHOLES!!! IF THEY WERE IN A BRICK AND MORTER STORE, AND ACCESSIBLE TO THEIR CUSTOMERS IN PERSON, THEY WOULD HAVE A DIFFERENT TUNE.

DO NOT BUY HP PRODUCTS OR YOU WILL HAVE TO DEAL WITH A circus if you need customer support. THERE IS NONE!!!!

The Customer resolutions Team consist of a Bunch of Clowns!!!!! Sarcastic, Rude, No Concern, No Info, etc. These Assholes should be brought out on the carpet for their actions and FUCKING FIRED!!!!!!!!!!!