Posted tagged ‘Sellers’

Ebay Sellers Should Boycott Ebay, as This May be the Only Solution!!

October 4, 2011

Ebay Sellers should Boycott ebay as this is probably the only way for ebay to listen to the complaints of their sellers, and make the Appropriate changes to the ebay system, in order to level the playing field, and give the Sellers a fair shake.
I am normally a Buyer, and sell a few items here and there. I recently Sold a $400 item which the Buyer did not pay for. I emailed the Buyer and did not receive a response. EBAY also emailed the buyer with no response. I opened up an Unpaid Item Case manually. I did this after the required wait of 4 days after the auction ended. I now have to wait another 4 days to see if the buyer will pay, although the buyer has not responded to any emails from me or ebay previously.
I have spoken to Customer Service 4 times regarding how to go about initiating an Unpaid Item Case as I don’t do this often. I have also done a lot of Googling to find out this information. I have learned that the Customer Service Reps at ebay are as inept as they come, probably as bad as the Reps at HP. They really don’t give a crap, which of course starts at the Top, which would be ebay Corporate. These Reps can barely Understand English, and a couple of them are as Rude has All Hell!!
The inept reps at ebay have told me the following inaccuracies:

1) I can open an Unpaid Item Case 3 Days after the auction ends.
2) Even though I have initiated the Unpaid Item Assistant After the Auction ended, the Assistant will still open the case up for me Automatically.
3) I can close the case on the 5th day because sometimes the system does not allow you to close on the 4th day.
4) When the Item goes Unpaid, ebay records a strike against the Buyer, which can be seen in the Buyers Feedback Profile, so others can see.
5) the system allows you to close the case after 4 days, and does Not go by the exact time you opened the case.

I see the option is there to close the case, But I have read that in the Resolution dept., I need to check whether I was Paid yet or not, then close the case. I do not see those choice options, and only see the close Case option. I also called to asked whether those options will appear on the 4th day.

I have read that the Case must be Opened After exactly 4 Days to the Hour and Minute, and the Case can be Closed After 4 Days Exactly to the Hour and Minute After the Case was opened.

The Reps are relentless in their explanation why the Buyer may not have paid, and to Give them time to do so. No concern regarding the Seller, and having the Seller waste all this time because of Buyers who do not pay.
In addition, Second Chance Offers 8 days after the Auction has ended most likely are taken up on because the prospective Buyers have probably started Bidding on similar items already.
Ebay is Very Frustrating, and Wastes a lot of the Sellers time. And this is only for 1 item I am selling! What about all these Power Sellers who sell Hundreds, and Thousands of Items. I don’t know how they do it! Imagine having 10’s or 100’s of non paying buyers who hold up their inventories, and Waste all of the Sellers time.
Obviously ebay doesn’t give a Rat’s Ass, and is Only concerned with the Buyers well being. I call for a Boycott of ebay as that is the only way ebay will initiate changes. Otherwise, all this Bullshit will drag on forever. Hit them in their Greedy Pockets, and you will see they will make the changes.If not, See ya, as they say.
Oh, and by the way, No Negative Feedback for the Buyers from the Sellers!! You gotta be Shitt’n me!! Like I said, I’m predominately a Buyer, But this Crap has gotta Stop as it is Shameful!!

I’m really surprised there hasn’t been a Boycott of ebay yet. What is taking so long. Without Sellers, there are No Buyers!! This is the ONLY SOLUTION as ebay doesn’t give a Shit as of now, and think that the Sellers would Never Boycott. I say Let’s Prove Them Wrong, and Initiate Changes the Old Fashioned Way, By Exerting Pressure on the Greedy Bastards!!


December 18, 2009

I am a Buyer on eBay and just started to sell items. I have put up a total of 5 items for Auction. 3 Transactions (2 Sales Items, 1 Purchase item) have gone south due to Scammers.  A very high Ratio of my Items for Sale have been intruded upon by Scammers (2 of 5.)  Here is a synopsis:

1) Buyer is in The United States, bids on a Laptop in the last 2 minutes of the auction and wins. The buyer wants me to Ship the item to Nigeria!!!!! and sends many Spoof eBay & PayPal Emails to try to get me to ship the item and get paid afterwards!!!! UNBELIEVABLE!! The Seller Unregisters from eBay shortly afterwards. eBay & PayPal are notified, and inform me that the Seller is no longer registered and appropriate actions  (which are private) were taken.

2) Buyer puts in 1 Bid, in a Buy it Now Listing. Buyer wins a Pair of new Ecco Shoes,and is located in the United Kingdom. The Buyer then wants me to ship the item to the Ukraine. I send 4 Messages to the Buyer informing him that I cannot complete the Transaction, and the reasons why. My Listing says United States and also You are in the United Kingdom and want me to ship to the Ukraine, a third-party transaction. He must have read them, because 20 minutes later he deposits the Funds into my PayPal Account. The Shipping address is Unconfirmed and I have No Seller Protection. i inform eBay of the above in 2 chat sessions, asking what to do. I was instructed to Cancel the Transaction. I informed the buyer of such, and I also Refunded his PayPal Funds. I am awaiting the Buyers response so the transaction can be cancelled, and my Final Fees refunded to me. In the interim, he had sent me Emails, not messages from the eBay Channels, requesting tracking Info. I did not respond as I was awaiting responses to the Messages I sent Thru eBay. The seller did have a Feedback of 150 at 100% but i thought this was a suspicious transaction regarding Shipping to a third Party Country, where I would not have any Seller Protection from PayPal. It wasn’t electronics but shoes, but something didn’t seem right. Worse case scenario would be Ukraine Receiver would say never got the item, and the Bidder would ask for PayPal funds to be Refunded. Btw, the Person who paid the PayPal funds has a different name then the Bidder. And the Shipping address in the Ukraine has a different name than all of them,.

3) Seller in Hong Kong Ships? a ring I won 35 days ago. I never received it. I notify eBay, after there were no responses to my messages to the Seller. eBay opens a case, and the Seller agrees to Refund my money. He never did, and eBay refunds my money after 8 days.

I have wasted many hours of my time regarding resolving these issues. I will NOT be selling on eBay anymore as it is Not Worth The Time Necessary to resolve issues. All of my for Auction items say United States in the Info Box to the Right of the Listing. As for the Hong Kong Transaction, I did not realize the Seller was in Hong Kong, so I will be more careful reading the Listing. I would have never Purchased an item from Hong Kong!.

I have since added Blocked Countries to my Seller Preferences anyway. I was not aware of this option also. I was told by eBay to Cancel the Transaction, but I see if the Buyer disagrees, i may not get my Final Sale Fees returned by eBay. Maybe i should have tried the Malicious Buy Route, due to the Buyer Bidding on an Item That said United States. But I don’t know if that was an option after the Sale is Made. Btw, eBay Chat saw that my item was United States, and informed me that I can cancel the item. But then the Buyer sent Funds, so I immediately sent a Cancel Notice and Refunded the Funds. I read that if the Buyer does not agree to cancelling the Sale, eBay closes the Case? I don’t know about that because of the Circumstances and Chat. i have the Session ID numbers as the Second chat was closed before I could Copy it.

The Bottom line is that I don’t know how Sellers deal with all of the Bullshit that is going on at eBay. I have only put up a few items for auction, and have had all these issues, and spent hours trying to resolve them. Sellers that sell 1000’s of items must have a lot more issues than I. How do they have the Time to Resolve All These Issues, regarding these Asshole SCAMMERS??????